Service Excellence Program
Expert guidance and support to help organizations to prepare for government-led assessments related to customer service performance.
Our USP:
- Gap analysis between an organization’s prevailing vs required Standards.
- Integrated consulting programs to bridge gaps and achieve required Standards.
- Pre-assessment for award to ensure preparedness.
What do you get with EBM?
- Management workshops
- Training & development
- Surveys & data analysis
- Benchmarking
Home > Business Excellence Awards Consulting > Service Excellence
Bringing efficiency & overall corporate growth.
Emirates Business Management International Consultants provides expert guidance and support to help organizations to prepare for government-led assessments related to customer service performance. We prepare your organization for mystery shopper visits and online customer insights. We support you in your customer experience journey enhancement by conducting in-store mock visits and interviews, in order to ensure a culture of service excellence leading to growth of your business.
How you can benefit.
- Participating companies benefit from knowledge-sharing sessions to promote the exchange of best practices.
- Strengthens customer trust and loyalty by adopting high levels of ethical business behavior.
- Assists businesses in identifying areas for improvement in customer service.
- Supports businesses in achieving sustainable growth through the adoption of best practices in service excellence.
EBM provides advisory services in the following areas:
- Gap analysis between an organization’s prevailing vs required Standards
- Integrated consulting programs to bridge gaps and achieve required Standards
- Pre-assessment for award to ensure preparedness
- Management workshops
- Training & development
- Surveys & data analysis
- Benchmarking
